Privacy policy

At Pawz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

What Personal Information Do We Collect?

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order history
  • Website usage information

This information helps us process orders, improve our services, and provide a better shopping experience.

How Do We Collect Your Information?

We collect information when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact our customer support team
  • Browse our website

We may also collect information through cookies and analytics tools.

How Do We Use Your Information?

Your information may be used to:

  • Process and deliver orders
  • Provide customer support
  • Improve our products and services
  • Send updates regarding your orders
  • Share promotional offers and marketing communications
  • Enhance website performance and user experience

Disclosure of Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers that assist with:

  • Payment processing
  • Shipping and delivery
  • Marketing services
  • Website hosting and analytics

These providers are required to protect your information.

Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Accuracy of Information

We aim to keep your personal information accurate and up to date. If any information is incorrect, please contact us so we can update it.

Marketing Communications

If you subscribe to our marketing communications, we may send promotional emails, product updates, and special offers.

You may unsubscribe at any time using the unsubscribe link included in our emails.

Access to Your Information

You may request access to the personal information we hold about you.

If you wish to update, correct, or remove your information, please contact our customer support team.

Cookies

Our website uses cookies to improve functionality and enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve site performance

You can manage cookie settings through your web browser.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@pawz.com

Phone: +61 XXX XXX XXX

Address: 7 Duigan Dr, Moorabbin Airport VIC 3194, Australia

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.